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Before yesterdayIT based Communications

“Skype for Business ends in July 2021. Migrate now to MS Teams!”… or not?

By LuisR
Some of my contacts and older customers have been coming to me because they were getting approached by some MS Partners that they must migrate their SfB infrastructure to Teams because ‘SfB is dead’ and ends in July 2021. I…

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“Skype for Business ends in July 2021. Migrate now to MS Teams!”… or not?

By LuisR
Some of my contacts and older customers have been coming to me because they were getting approached by some MS Partners that they must migrate their SfB infrastructure to Teams because ‘SfB is dead’ and ends in July 2021. I will not finger-point no one here, but I want to clarify headers and speeches like […]

How to create Teams Live Events in Switzerland (and other regions)

By LuisR
About 3 weeks ago I posted the explanation why you could not schedule Teams live events in some regions like Switzerland and the options that you have to still use the Live Events: Can I make Teams Live Events in…

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Teams meeting recording button became unavailable

By LuisR
ISSUE Some day ago, users started reporting that they could not record a meeting. The record option was unavailable: The meeting policy for the users allow them to record meetings: CAUSE Sooooo… what happened?Time to investigate what has MS changed…

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Teams ‘Busy on Busy’ causes missed call storm notifications

By LuisR
Recently in my company we decided to rollout the ‘Busy on Busy’ feature for all users, to suppress the annoying ring sound that comes on your headsets when you are on a call (or a meeting) and this makes it…

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How to create Teams Live Events in Switzerland (and other regions)

By LuisR
About 3 weeks ago I posted the explanation why you could not schedule Teams live events in some regions like Switzerland and the options that you have to still use the Live Events: Can I make Teams Live Events in my country? Now it’s time to show ‘option #3’: Unlock and schedule a Teams Live Event […]

Teams meeting recording button became unavailable

By LuisR
ISSUE Some day ago, users started reporting that they could not record a meeting. The record option was unavailable: The meeting policy for the users allow them to record meetings: CAUSE Sooooo… what happened?Time to investigate what has MS changed recently 🙂 Clue #1: Checking the Microsoft 365 message centerYou can find MC222640 ‘Microsoft Teams: […]

Teams ‘Busy on Busy’ causes missed call storm notifications

By LuisR
Recently in my company we decided to rollout the ‘Busy on Busy’ feature for all users, to suppress the annoying ring sound that comes on your headsets when you are on a call (or a meeting) and this makes it difficult to hear others.But after a few days, some users started reporting a new symptom. […]

SfB Online portal is gone: how do I manage user phones now?

By LuisR
For the last 28 hours I confirmed reports that the SfB Legacy portal disappeared from the Teams Admin Center (TAC). Probably as part of the retirement plan or just a temporary bug because today is back 🙂 This new article…

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SfB Online portal is gone: how do I manage user phones now?

By LuisR
For the last 28 hours I confirmed reports that the SfB Legacy portal disappeared from the Teams Admin Center (TAC). Probably as part of the retirement plan or just a temporary bug because today is back 🙂 This new article explains where to find the Skype for Business settings on the TAC, but……what about managing […]

Can I make Teams Live Events in my country?

By LuisR
As I work with Swiss customers, this topic would sooner or later end on my ‘homedesk’. As a simple question became a challenge, it’s time to share it. The customer has a MS365 Tenant in Switzerland and with these ‘COVID-19…

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Can I make Teams Live Events in my country?

By LuisR
As I work with Swiss customers, this topic would sooner or later end on my ‘homedesk’. As a simple question became a challenge, it’s time to share it. The customer has a MS365 Tenant in Switzerland and with these ‘COVID-19 age’ it asked: ‘I have Office E3+E5 licenses and I want to create a Teams […]

Polycom CCX family experience

By LuisR
Just had the pleasure to have the newest Microsoft family models of Poly on my lab: CCX400, CCX500 and the CCX600 for a short time. This generation of phones are android-based, touch-screen only and have two hardware versions: with or…

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Polycom CCX family experience

By LuisR
Just had the pleasure to have the newest Microsoft family models of Poly on my lab: CCX400, CCX500 and the CCX600 for a short time. This generation of phones are android-based, touch-screen only and have two hardware versions: with or without an handset (except CCX400). The audio quality is simply… Poly at is finest :): […]

Teams new meeting experience breaks call queues answering

By LuisR
Just recently enable several call queues on customers and experienced this situation. Here’s the workaround for those who were scratching the head like me. ISSUE When a user receives and picks a call from a Call Queue from the Windows…

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Teams new meeting experience breaks call queues answering

By LuisR
Just recently enable several call queues on customers and experienced this situation. Here’s the workaround for those who were scratching the head like me. ISSUE When a user receives and picks a call from a Call Queue from the Windows desktop client, the call window closes immediately after it opens and the call drops Affected […]

Why SfB fails to join meetings?

By LuisR
It’s time to explain the logic of a Skype for Business client joining a meeting and a ‘hidden secret’. I will not go throw all the details. Some parts of the process are not include to keep the content less…

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Why SfB fails to join meetings?

By LuisR
It’s time to explain the logic of a Skype for Business client joining a meeting and a ‘hidden secret’. I will not go throw all the details. Some parts of the process are not include to keep the content less boring and confusing. Nowadays, with the majority of users in Homeoffice environments, the company networks […]

S4B Front-end servers event 4097 flooding

By LuisR
After several installations and Skype for Business 2015 (S4B) Server upgrades, a colleague of mine pushed my attention to a large ammount of event id 4097 warnings on the Administrative Events view related to Windows Fabric. The rate if this flood could be 3-5 events every 5-15 minutes: – “cert chain trust status is in error: 0x1000040” – “ignore […]

Workplace contingency plans: the hidden issue

By LuisR
The Covid-19 pandemic caused an worldwide cause for concern. The best way to contain it is to reduce people direct interaction. Some governments already imposed travel bans, forbid crowded events and closing schools. Companies also limited travelling and ultimately send…

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