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Before yesterdayKurmi Software

Will remote working boost Unified Communications interoperability?

By Claire
Unified Communications interoperability is getting a lot of attention, as more and more employees work from home. Yet while progress has been made, there is still a long way to go. Will flexibility at work be the new normal? The coronavirus crisis has triggered a rush to telecommute. Companies and their employees have been thrust
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Kurmi Sofware has raised €10 million from Ring Capital and UNEXO

By Claire
Kurmi Sofware has raised €10 million from Ring Capital and UNEXO to accelerate its international development and become a global leader of UC provisioning simplification. Press Release, Paris, October 5th, 2020 KurmiΒ Software, an independent software vendor dedicated to the provisioning and administration of enterprise Unified Communications solutions, announces a €10 million initial round of financing
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Kurmi Software – your single pane of glass for managing your UC solutions and all your third-party apps

By Claire
With the flexible, massively customizable Kurmi platform, administrators can manage all their UC & Collaboration solutions through a single user interface. But Kurmi goes much further than that. Its API and connecting SDK give admins the power to pair a new application with Kurmi and manage it from the platform. With our SDK Connector, organizations
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Kurmi Software and Speech-Soft Solutions announce Strategic Partnership Enhancing Cisco UC & CC Suite Management and CVP Analytics

By Claire
Tuesday, September 1, 2020: Kurmi Software, the leading Unified Communications provisioning software, and Speech-Soft, a leader in providing Contact Center, Workforce Management and IVR analytics and reporting software, are pleased to announce that they have entered into a business partnership. Their ambition is to provide enterprises and service providers with a complete suite to simplify
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Five Best Practices for Unified Communications Management

By Claire
Unified communications management encompasses the policies, procedures, and tools for both administration and operations management of calling, messaging, and meeting applications.Β  A successfulΒ UCΒ management strategy must accomplish the following goals:Β  Provide IT operations staff with insight into real-time performance of voice and video, and enable both proactive identification of potential issues before they occur, as well
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Real-World Benefits of Using a UC Management Solution

By Claire
Unified Communications (UC) management requires obtaining both visibility into application performance, as well asΒ theΒ managingΒ ofΒ day-to-day administrative tasks including provisioning, inventory management, and moves, adds, changes, and deletions.Β  Absent specialized tools to support these requirements, UC management is largely a manual process requiring extensive (and expensive)Β resources and time.Β  Unfortunately, many organizations still operate their UC platforms withoutΒ adopting
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What’s new in the summer release 7.2?

By Claire
We’re pleased to be sharing these new features with you. This release will simplify the deployment and daily management of your Unified Communications & Collaboration solutions. You’ll really appreciate its strengths: 1/ Greater time savings with an even more intuitive interfaceChoose a department easily: To save time in your routine operations, we’ve reduced the number
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Integrating UC and IT Service Management

By Claire
IT Service Management (ITSM) defines the processes that organizations use to deliver information technology in a way that delivers measurable business value. For the last several years organizations have adopted structured ITSM approaches, often based on ITIL (IT Infrastructure Library), to ensure that IT services meet the needs of the business, both now and in
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Find out how to simplify the transition to Microsoft Teams

By Claire
Since launching Teams in 2017 as part of the Office 365 suite, Microsoft has added new features. Now it’s a collaborative work tool you can use to manage conversations, video meetings, file sharing, and Office applications. Plus, it gives you access to third-party applications. Just two years after its launch, Microsoft Teams has more than
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Best Practices for UC Migration to UCaaS

By Claire
Even before the Covid-19 pandemic went global in the first quarter of 2020, organizations were already rapidly moving their unified communications applications, including calling, messaging, and meetings, to the cloud.Β  Nemertes Research’s 2020 Cost Benefit Analysis: Workplace Collaboration and Contact CenterΒ global study of approximately 560 companies found that roughly 34% were now using Unified Communications-as-a-Service,
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Trends in Unified Communications & Collaboration solutions

By Claire
In the past few years, the Unified Communications market has widened. New players have appeared. More and more companies are giving their employees UC tools to improve productivity and working comfort. With solutions flooding into the company's ecosystem, things can get complicated for administrators, who have to keep all these new tools aligned. UC means
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Managing UC for Teleworkers

By Claire
By Irwin Lazar / Nemertes Dramatic rise in working from home because of Covid-19 The global Covid-19 pandemic has led to an unprecedented shift to work-from-home.Β  Nemertes’ recent global study of more than 460 organizations found that: 91% of organizations now support work-from-home (up from 63% before the pandemic) 72% of employees now work at
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Discover and deploy best practices to effectively use Unified Communications & Collaboration solutions

By Claire
Choice of terminals, calling rights, special services: setting up Unified Communications & Collaboration solutions requires a structured and flexible deployment plan, an assessment of business needs, automated implementation, and successful adoption by employees. So here are four best practices we've come across with our customers. Unified Communications & Collaboration solutions (UC for Unified Communications, an
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How can a Unified Communications provisioning solution give financial institutions the competitive edge

By Claire
In the face of expectations from customers and employees, as well as regulatory pressure, how can a Unified Communications provisioning solution give financial institutions the competitive edge while ensuring its processes are compliant? 1. What is at stake for the banks? When it comes to their money, customers expect the best from their local banks.
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Make deployment of your Unified Communications & Collaboration solutions easier with Delegation

By Claire
We now have so many different admin platforms for managing Unified Communications solutions that it can be hard to use one without specialized technical knowledge. But delegating certain settings to less expert people, even end users, can simplify the process and reduce costs. With advanced RBAC features, you can manage administrator profiles and rights, to
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New Release V7.1

By Claire
Kurmi new release: See a preview! Learn about the latest developments in Kurmi Software to simplify the management of your unified and collaborative communications solutions! Kurmi Software, a provisioning solution for unified communication and collaboration tools, continues to expand with the release of each version. This new version reinforces the performance of Kurmi Software suite,
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Kurmi’s latest release transforms Cisco BroadWorks management

By Claire
Kurmi Software, the leader in Unified Communications automation, has announced a major release of Kurmi Service Provider Suite. Now, Kurmi Software simplifies the provisioning process on Cisco BroadWorks by allowing bulk actions for users, devices, services, and features. With its new UX interface, Kurmi Software provides a modern, intuitive, and intelligent experience that non-experts can
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Keeping safe and productive in the time of Covid-19

By Kurmi Software
It seems that, in just a few weeks, the world has turned upside and inside. Our habits and beliefs have been shaken to the core by an epidemic that is spiraling far and wide. We only hope that you are all safe and healthy. This global pandemic, and the lockdowns that are being used to
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Managing the transition to UCaaS

By Kurmi Software
Successfully migrating to UCaaS requires a proactive management strategy that includes tools to reduce operating costs and simplify operations. This infographic provides insight into UCaaS adoption, and the use cases for adopting administrative management tools. . Why UCC Management Tool Selection Matters for operational Cost Reduction, Better App PerformanceDOWNLOAD
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Team collaboration : your next phone system!

By Kurmi Software
Team collaboration applications are rapidly becoming the new hub for work by converging calling, meetings, and messaging into a single contextual-based workspace. See this infographic to learn about adoption trends, and how a proactive management strategy can reduce opex and implementation costs by automating provisioning tasks. Kurmi Infographic: Team Collaboration: Your Next Phone System! Why
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