To be honest, I never tried Prime Collaboration Deployment on a production environment before, so last week I finished installing CPCD on my company and loaded it with the latest CUCM/CUC and IM&P updates along with the latest DX650 firmware, the process was very simple, however, there is not much documentation for this product (not much to ask since it's free, right?).
So, I installed release 10.5; I had to submit a PUT (Product Upgrade Tool) request for the latest CUCM 10.5 media since this software is not downloadable from CCO, 24 hours after that, I recevied an email from edelivery with access to the downloadable ISO.
The installation process is pretty straight forward, just like any other UC application, once it is installed, you can access it with your web browser (Chrome and Firefox are supported):
|Cisco Prime Collaboration Deployment login screen |
After all that, I finally tested the patch installation, you have to discover the clusters first and you need to supply the OS Admin username and password for that, in release 10.5, when you discover a CUCM Cluster with IM&P it will automatically add the IM&P nodes to the cluster, however, for CUC, you will need to add a new cluster, it will be really nice if you can manually add all of the UC apps to a single cluster instead of having one cluster per app.
After that, I struggled with the sftp user, I believe this is because I am not a RTFM guy, at the end, the sftp username is adminsftp and the password is the same as the CPCD OS Admin password, as a matter of fact the web username is the same as the OS Admin, there is no web application username.
So, after sFTPing the Prime Collaboration Deployment box you will find that there are different directories, the upgrade folder is used for patches and firmwares, while the fresh_install is meant for Bootable ISOs (in case you want to schedule a new or migrate install).
|Cisco Prime Collaboration Deployment sFTP folder list.|
After that, I uploaded the Firmware that was needed (we have several UC independent Clusters and an SME Cluster connected to all of the UC Clusters), so it is easier to schedule a bulk update rather than manually accessing every single node of all the clusters. The process was pretty straight forward and I was amazed how easy it was to schedule the upgrade task and how Cisco Prime was hassle-free. After that, I decided to schedule the CUCM/CUC and IM&P upgrade, below you will find the snapshots of all the steps (not including manually uploading the upgrade to Prime or adding the clusters).
- Go to the Tasks menu and click on Upgrade.
- Then, Select Add Upgrade Task.
- Select the Cluster and the products that you want to upgrade, then click Next.
- Choose the upgrade file(s) by clicking Browse (in this case I am upgrading the CUCMs and IM&P nodes at once).
- Select the upgrade file (in this case I am selecting the CUCM upgrade).
- Then, when the upgrade file(s) are selected, we are good to go, hit Next
- If you want to schedule the upgrade, select the appropriate date/time from the datepicker or you may also start this task immediately or manually later on. Additionally, you can also switch versions after the upgrade has been completed or you can create a switch versions task.
- Then, you can manually change the run sequence (in case you want to customize the node upgrade, this is important on large clusters where there are more than two Call Control servers per CUCM Group).
- At last, review the steps and hit Finish, you can also add notes for reference.
This looks like a bunch of steps but believe me, the fact that you can monitor, manage and book upgrades and patches from a single interface for your whole cluster is a big step and one less headache, at the end you can monitor the upgrade status on the main page, this is what it looks like after performing this upgrade:
this is what it looks a month after we deploy it:
Remember, Prime Collaboration Deployment is free for all customers with a valid contract (UCSS or SWSS) running release 9.X or higher of CUCM.
Hope this helps!